☆☆☆ Star Buys! ☆☆☆
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Postage + Payments
We accept orders from UK mainland and Northern Ireland addresses.
If you are situated on a remote island (or in the Highlands), please contact us to check whether your postcode is eligible for UK delivery. Whilst Royal Mail class these locations as UK, some couriers do not.
Please try to avoid using business addresses. There are occasions we are unable to deliver to a business location. Should this happen, we will cancel your order and refund your payment.
We are unable to deliver to BFPO addresses, PO Box addresses, 3rd Party Parcel Holding Companies, Distribution Companies or Self-Storage addresses.
We do not post outside the UK. Any overseas orders will be instantly cancelled and refunded as stated in our terms.
We offer one simple postage option for all UK customers.
• £3.99 - Standard UK Delivery (takes approximately 3-10 working days for delivery)
Add over £75 of goods to your shopping basket, and delivery is free!
Delivery timescales take effect once your order has been dispatched. Processing times still apply.
We reserve the right to upgrade your shipping method, at no extra cost to you. We will never down-grade a shipping service, only upgrade.
We offer two different ways for you to pay for your online order.
• DEBIT CARD or CREDIT CARD (via SquareUp) - a fast, safe, secure and reliable way to pay by card.
• PAYPAL – a safe, secure and instantaneous way to pay for your order online.
HOW IT WORKS
Paying with card is fast and simple. You remain on our website throughout the whole checkout procedure. We never get to see your card details and we do not store them on our website or database. The card information you enter is securely sent to Square via encrypted methods, and they authorise your card and take payment for your order.
Paying with PayPal is an automated procedure, and you will be taken directly to the PayPal website to complete your payment. PayPal will prompt you to log in to your existing account with them so that you can pay with your PayPal account.
Once your order is complete, you will receive an email so that you know your order has reached us safely.
Please ensure you add to your safe senders list in your email program, to ensure our emails are not filtered through to your spam or junk folder.
Postage & PackagingIn all our years of packing and posting out parcels, we are extremely proud to say that no parcels have ever been damaged in transit.
We use recycled packaging products as much as possible, so we can keep our "handling" costs to a bare minimum. By keeping this handling cost down, it means we can offer our postage costs at a lower rate, saving you more money!
Despite the recycled element we use, we still buy in lots of materials (such as sellotape, poly chips, bubblewrap, kraft paper, boxes, cardboard, etc, as and where necessary). Our wide range of packing materials is what helps us to ensure we pack your orders securely, for a safe transit to you.
All packages are double checked for accuracy before being sealed up for delivery. We thoroughly scrutinise every stage of your order, to ensure we offer 100% with our services.
All pictures & other content of this UK card making supplies craft website store are copyright © 2020 Kellys Krafts.